Dr. K Mathew Warnock Success Story

The Situation

Among patients who look for online reviews to select the right doctor, roughly one-third choose a physician based on good ratings, according to a national survey on the use of online physician rating sites published in the Journal of the American Medical Association. Dr. K. Mathew Warnock, an orthopedic surgeon based in Houston, Texas, understands well the value of online reviews. As a board certified orthopedic sports medicine specialist, Warnock wanted to feature feedback from his patients on his website and on other key reviews sites such as Google+, Facebook, Healthgrades, Yelp, Vitals and Yellowpages.com.

The Search Influence Solution

Warnock received more than 100 five-star reviews in just five months using specialized feedback and review management services provided by Search Influence through a partnership with GetFiveStars. These reviews are now featured on Warnock’s website to showcase to potential patients. Through this outreach, several patients also decided to leave outstanding online reviews on other top online review websites. In just five months, Warnock received four new reviews on Google+ with an average score of 4.9, three new reviews on Facebook with an average score of 4.9, one new review on Yelp with an average score of 5, three new reviews on Vitals with an average score of 4.5 and one new review on Yellowpages.com with an average score of 5. On Healthgrades, Warnock has a total of of 57 reviews with an average score of 4.5.

5-Star Reviews
in only five months. The number of five star reviews is still growing.

in organic website traffic during the period when online reviews were posted (Feb 1 – June 16, 2015) compared to the previous five months.

positive reviews
on Healthgrades.com, the leading online review resource for physicians and hospitals.