Search Influence Director of Account Management Wins Bronze Stevie Award for Customer Service

April 7, 2015

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Paula Keller, Director of Account Management for national online marketing company Search Influence has been named a Bronze Stevie® Award winner in the Customer Service Manager of the Year category in the 8th annual Stevie Awards for Sales & Customer Service.

More than 1,200 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Customer Service & Contact Center Individual, Customer Service & Contact Center Team, Customer Service & Contact Center Achievement, and Customer Service Department, among others.

“I am honored to be chosen for a Bronze Stevie Award. 2013 was an exciting year with lots of challenges and successes.” said Keller. “The team here at Search Influence is truly top notch and I am thrilled for our team to be honored for their hard work, determination and commitment to our clients.”

In her four years at Search Influence, Ms. Keller has led a team responsible for more than 500 client relationships and currently manages a team of 30 to provide exemplary customer service to each client. Her responsibilities also include ensuring appropriate and timely training of online marketing strategy as well as superior customer service. In addition to her duties as Director of Account Management, Keller is also an industry expert providing knowledge and training to her team, clients and the small business community.

“We are so honored to be recognized by the Stevie Awards for Sales & Customer Service this year and congratulate the other customer service groups,” said Search Influence founder and CEO Will Scott. “It has been remarkable to watch Search Influence grow to be the company it is today, and we look forward to continuing to grow to support more customers.”

About Search Influence

Search Influence is a national online marketing company based in New Orleans, specializing in helping small businesses succeed online. The only New Orleans company on the 2011 Inc. 500 list, Search Influence is the largest online marketing company on the Gulf Coast with 63 full-time employees supporting its clients and partners. Search Influence offers search engine optimization (SEO), social media marketing and a full-range of online marketing services, including in-house production services.

About the Stevie Awards

Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The International Business Awards, The American Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at http://www.StevieAwards.com.