SearchInfluence

I discussed the value of online reviews in my previous blog post — check it out here: The Importance of Online Reviews: What Your Customers Really Think.

I’d like to delve more deeply into the subject to discuss the ways in which a business owner can use reviews in a proactive manner. Since you’re obviously already following the best practices I described in my last post, I won’t go into depth about them here.

If you are actively involved in your online presence, it’s likely you have heard of Yelp! If not, see below for an introduction to the variety of tools that are available to business owners. It’s brief and very informative!

A few months ago I came upon an EpicFail image that I found amusing. The image was of a supposed Google review. The review was actually a positive review, but it was the content that really grabs one’s attention:

“Wendy’s SoNnNnNnN This place is BAWLIN’ yo. Chicken nuggitz be crispy like you never SEEN. I tried one and I was like ‘WHAAAAT! Are you serious Wendy?’ Mean girls workin’ the frier tho. This one chick wouldn’t let me holla. I was like ‘please you ugly anyway.’”

Once again we’ve collected some handy links that we thought you’d find enjoyable and useful. Have a look and maybe you’ll get some ideas for what to do on Monday when the clients and customers start calling…

1. GoogleSpeak – “We currently do not support the location” = Banished?

As much as we love Google Maps… it’s got a long way to go until it’s a fully reliable business tool. It works perfectly for many, but some businesses end up with a problem-laden listing or market and just can’t seem to get it straightened out. If you’re a small business struggling to get your business details out there, you are not alone! Stay tuned for future posts on how to manage it!