Tell us about yourself! Where’d you go to school? Are you a NOLA resident originally?

I recently moved back after a little over a year in California. I spent this past winter in Lake Tahoe skiing and loved every second of it but I missed my family and had to be closer to home. I grew up in New Orleans and am glad to call it home again. I moved to Atlanta when I was a teenager and always knew I would be back.

You’re one of our newer employees — how long ago did you start? How’s SI been so far?

I’ve been here 2 months now and am enjoying the different challenges I am faced with each day. SI has been great so far, as I have learned different things everyday I have been here. The employees here have really made it an easy transition with all the help I have received.

What do you find yourself doing around the office?

A little bit of everything, whether it’s publishing content, performing QA or any other task that comes my way.

I hear you do some coaching on the side — tell us about it!

I have been coaching youth soccer for the past 8 years. I enjoy teaching and being involved with youth sports. Currently I am coaching 2 teams based with the Chicago Fire Organization of Louisiana.

Anything you’d like to be spending more time on? In the ideal world, what would you be doing all day?

I would like to spend more time on blogging and getting involved more in social media. In my ideal world I would love to be on top of a mountain skiing or sitting front row at Old Trafford rooting for Manchester United!

Do you come from a marketing or Internet background? How do you use your skill set at SI?

I had some experience before coming to Searchinfluence performing Quality Assurance on different websites and other random tasks to ensure the quality of our sites. Things are a little different at SI, but I am enjoying learning the ins and outs of SEO.

Since Facebook’s native markup of a combination of HTML and XML can be clunky and very limited (especially when it comes to more sophisticated elements like Javascript), iframes offer a sleeker approach to Facebook brand display. They pull content directly from a business’s site, so that traditional HTML and the aforementioned advanced elements can be utilized to create a much more multi-faceted approach to drawing in eyeballs both before and after the “like.” Additionally, multiple tabs can be created within the frame, allowing for a customized complexity not normally seen in the basic FB layout. These tabs can offer different aspects of the business such as a “thank-you for liking” display, locations, specials, and forms.

As most Facebook users simply “like and forget,” this kind of direct data can draw traffic to the business’s page instead of its Facebook. Since the third-party content exists on a familiar platform, though, it can function as a preliminary landing page, easing the users in to getting to know the brand or service. The more dynamic aspect of the frame tabs also makes it easier to track page views and user behavior. In turn, targeting demographics by aspects such as location, sex, age and interests is made simpler as well — something that anyone with an interest in Facebook marketing is surely invested in.

On a more surface-level aspect, this approach is simply more engaging to the user than passive newsfeed updates. There are over 750 million users on Facebook (150 million + in the US alone), and maintaining a strong presence is a must for any social media-savvy brand. The updates can be informational (such as special offers and exclusives shown directly from the website onto the viewer’s feed), but also allows for direct interaction in the form of contests, mailing list sign-ups and other conversion points from viewer to participator.

It was an educational afternoon at Search Influence, and we thank Anthony for his hard work putting together his presentation! He’s got an upcoming blog post on more Facebook tactics, and you can bet that future Lunch & Learns will be written up right here. In the meantime, you can check out his heroic (and informative!) presentation here.

It was a great excuse to do a little impromptu analysis. We may do a brief series of these.

Hall Piano Company Local Search Analysis using Matt McGee's 7 Questions Businesses should be asking.

Steve Kinchen: Read the article… How does HPC stack up?

Will Scott: Pretty darn good, I’d say.

By @mattmcgee‘s standards you’re pretty well covered

1. How do the search results look for my company name?

- http://www.google.com/search?q=hall+piano – you have the top 1/2 of the page with no negatives.

2. Have I put all my marketing eggs in one basket?

- Definitely not. You do TV / Radio, print, PR and Web / Social thanks to Dee Clubb

3. Have I claimed my local business listings?

- If not, they’re in progress (I know Bing is in the works):

- http://maps.google.com/places/us/la/metairie/david-dr/901/-hall-piano-company?gl=us
- http://local.yahoo.com/info-18122605-hall-piano-company-metairie
- http://www.bing.com/local/details.aspx?lid=YN365x6567331
- and more, of course

4. How do my reviews look on Google Maps? Yahoo? Bing? Yelp?

- We could always use more reviews but those we have are looking great.

5. Am I using social media wisely?

- I would say yes. And in your case that means using it conservatively. You’ve got great presence on Video and are developing on Facebook. You’ve got a nice twitter following. There’s always room for more but, yes, wisely for sure.

6. Am I focusing on metrics that matter?

- Definitely – Brand + Conversions are where one with a product so niche as yours needs to be.

7. Am I earning trust with everything I do online?

- For sure. Online, you and your team represent @hallpiano with the class and professionalism due your product and customers.

http://www.facebook.com/HallPiano
http://twitter.com/hallpiano
http://www.hallpiano.com/

Orlando Plastic Surgery Yellow Pages Ads

I worked in the yellow pages industry for just short of 10 years at a CMR, Certified Marketing Representative, where all of my clients were national clients in multiple markets.  So I’ve spent a full decade of my life working in the yellow pages industry, which is not a glamorous media, but at one time it was incredibly profitable for clients based on their return on investment (ROI).  That ROI in yellow pages is now dropping dramatically with every year because of the overwhelming competition from internet for media dollars.

It is in the yellow pages industry where a lot of tracking techniques were started.  I can’t tell you how many tracking phone numbers I have set up and used in a yellow pages ad.  And given a client’s number, had to track a very real ROI each month based on the calls made.

I have organized split run comparisons where we run 1 ad in half of the distribution area of a phone book and another ad in the other half of the distribution area, and then sit back and watch the tracking phone numbers data.

And now in search engine marketing for 2+ years, I find I am doing many of the same things.

When Will first asked me to work with his company, Search Influence, I hesitated – I mean what did I know about search engine optimization?!?

It turns out, it’s a lot of the same stuff. Getting our clients in the right directories, listed under the right categories, tracking incoming calls, proving value …

It is this last, “proving value,” that is the most telling.  Knowing what a large display ad costs in the yellow pages which a lot of our clients would have been doing 10 years ago, and comparing it to what Search Influence charges for SEM and SEO, I realize that the value is definitely in the internet.

In yellow pages, a plastic surgeon might buy a full page or a half page ad for a large percentage of their annual advertising budget.  In some larger metro markets, this can easily reach up to $100,000.00, over $8,000.00 each month, with a yellow pages industry average of 5% increase each year.

This gets the surgeon an ad that is in print for a year, and that’s what you get.  Hope that people pick up the fat book shoved in the back of the cabinet, find the heading, (not under “Doctors,” not under “Physicians & Surgeons-Cosmetic Surgery,” but buried under “Physicians & Surgeons-Plastic & Reconstructive Surgery”) and choose your ad to call.

Most people today are already in front of the computer for work.  They just type it in exactly what they want, no digging, “Plastic surgery Houston“.  It’s too easy to use the internet.

The internet is a living, breathing medium.  For the same amount of money or, amazingly, much less in some big metro markets, SEO actively finds the people searching for your product.

Ringing Phone = Profits

Changes can be made daily or hourly for specials and promotions.  Yellow pages ads are in print for 12 months.

Tracking is not limited to phone number tracking – we can find which pages are working and which pages users are most likely to leave the site on, edit some graphics and compare the traffic patterns week to week instead of year to year.

The average yellow pages display ad attracts over 440 calls per year (Source: YPPA Media Impact Study, 2004).  Search Influence has many client sites with thousands of visits each month, with hundreds of contacts each month.

Businesses are moving their marketing dollars to the internet from yellow pages more and more every day because it’s smart money spent.   I mean I don’t want to glorify SEO for more than it is, but dollar for dollar, internet marketing gives so much more impact for money spent by bringing in real customers.

I did a very informal survey which I think sums up America’s use of their phone books.  Here are some responses to “Where is your print phone book?”:

1. “I may have thrown it away, if I have it, it is in the pantry.”
2. “I threw out the new ones.”
3. “I saw it this weekend when I was trying to make room (in the kitchen cabinet)”
4. “I don’t have one.”
5. Another, “I don’t have one.”

Of course, my survey of 5 people may not be fair because I did only ask people who sit in front of a computer all day, and so I ask, do you know where your phone book is?